CW Suite
The Engine
Platform OverviewCW CoreCW AICW Digital EmployeesCW BrowserDeveloper Platform
Capabilities
Supply ChainSales & StorefrontCore FinanceCustomer EngagementSystem Setup & AdminHCM & Workforce
Commerce
Point of SaleRestaurant POSSales & Orders
Operations
Inventory ManagementPurchase ManagementComposer (BOM)RFID
Back Office
Finance & AccountingHuman ResourcesPrice ConnectView All Apps
Food ProductionDistributionRetail & E-commerceRestaurant & QSRThe Value Chain
BlogCase StudiesAboutCareersPartnersProfessional ServicesContact
PricingContact Sales
The Engine
Platform OverviewCW CoreCW AICW Digital EmployeesCW BrowserDeveloper Platform
Capabilities
Supply ChainSales & StorefrontCore FinanceCustomer EngagementSystem Setup & AdminHCM & Workforce
Commerce
Point of SaleRestaurant POSSales & Orders
Operations
Inventory ManagementPurchase ManagementComposer (BOM)RFID
Back Office
Finance & AccountingHuman ResourcesPrice ConnectView All Apps
Food ProductionDistributionRetail & E-commerceRestaurant & QSRThe Value Chain
BlogCase StudiesAboutCareersPartnersProfessional ServicesContact
PricingContact Sales
CW Suite

The AI Operating System for Food & Retail.

From production floor to store floor

Platform

  • Platform Overview
  • CW Core
  • CW AI
  • CW Digital Employees
  • CW Browser
  • Developer Platform

Apps

  • Point of Sale
  • Inventory
  • Sales & Orders
  • Purchase
  • Finance
  • Restaurant POS
  • HR
  • Price Connect
  • Composer
  • RFID
  • View All Apps

Industries

  • Food Production
  • Distribution
  • Retail & E-commerce
  • Restaurant & QSR

Solutions

  • Financial Management
  • Inventory & Warehouse
  • Unified Commerce

Company

  • About
  • Careers
  • Partners
  • Professional Services
  • Contact
  • Blog
  • Case Studies
  • Pricing

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Industry

Intelligent Retail. Every Channel, One Brain.

Every channel, one brain.

Modern retail isn't a single channel — it's an orchestra of storefronts, marketplaces, mobile apps, social selling, and pop-ups. CW Suite gives retailers an intelligent backbone that unifies every channel into a single real-time view of customers, inventory, and revenue. CW Digital Employees handle the operational grind: they rebalance stock across locations, generate purchase orders when safety-stock thresholds dip, personalize promotions by customer segment, and detect shrinkage anomalies before they compound. Whether you run five boutiques or five hundred big-box stores, CW Suite scales with you — no middleware, no nightly batch syncs, just live, intelligently automated commerce operations.

Request DemoSee the Value Chain
Challenges

Retail & E-commerce Pain Points We Solve

CW Suite addresses the specific challenges your industry faces every day.

Inventory discrepancies between online and physical storesStockouts on best-sellers alongside overstock on slow moversDisconnected customer profiles across channelsManual markdown decisions that erode marginPOS systems that can't share data with e-commerce platformsLack of real-time visibility into multi-location performance
CW Digital Employees

AI Workers for Retail & E-commerce

Purpose-built CW Digital Employees that handle routine decisions in your industry.

Retail & E-commerce

Digital Store Manager

Store Operations & PerformanceRetail Operations

The Digital Store Manager acts as a 24/7 operations analyst for every location. It tracks sales velocity, monitors labor-to-revenue ratios, flags shrinkage anomalies, and surfaces actionable insights that help human managers focus on customers instead of spreadsheets.

Key Actions

  • Monitor real-time store performance against daily targets
  • Flag shrinkage anomalies and loss-prevention alerts
  • Track labor-to-revenue ratios and suggest schedule adjustments
  • Generate daily open and close checklists for staff
  • Benchmark location performance across the fleet
  • Surface upsell and cross-sell opportunities by department
Retail & E-commerce

Digital Buyer

Purchasing & Assortment PlanningMerchandising

The Digital Buyer analyzes sell-through data, trend signals, and supplier lead times to generate optimized purchase orders. It balances open-to-buy budgets, identifies slow-moving inventory for markdown, and ensures shelves are stocked with the right assortment at the right time.

Key Actions

  • Generate purchase orders based on sell-through velocity
  • Balance open-to-buy budgets against demand forecasts
  • Identify slow-moving SKUs and recommend markdown timing
  • Track supplier lead times and flag at-risk deliveries
  • Analyze assortment gaps by location and category
  • Negotiate reorder quantities against volume-break pricing
Retail & E-commerce

Digital Inventory Planner

Inventory Optimization & ReplenishmentSupply Chain

The Digital Inventory Planner keeps every channel in stock without tying up excess capital. It sets dynamic safety-stock levels per SKU-location, automates inter-store transfers to rebalance inventory, and generates replenishment orders that align with cash-flow constraints.

Key Actions

  • Set dynamic safety-stock levels per SKU and location
  • Trigger automated replenishment orders at reorder points
  • Recommend inter-store transfers to rebalance stock
  • Forecast inventory needs for promotions and seasonal events
  • Calculate inventory carrying costs and turns by category
  • Produce stock-health dashboards for leadership reviews
Retail & E-commerce

Digital CRM Executive

Customer Engagement & LoyaltyMarketing

The Digital CRM Executive builds and maintains 360-degree customer profiles by unifying transaction data, browsing behavior, and loyalty interactions. It segments audiences, triggers personalized campaigns, and measures customer lifetime value so marketing spend goes where it matters most.

Key Actions

  • Build unified customer profiles across all channels
  • Segment audiences by behavior, value, and lifecycle stage
  • Trigger personalized email and SMS campaigns
  • Track loyalty-program engagement and redemption rates
  • Calculate customer lifetime value and churn probability
  • Generate campaign performance reports with ROI attribution
Connected

Connected Across the Value Chain

See how Retail & E-commerce connects to the rest of your operations.

Food Production

Sources products from producers

Distribution & Wholesale

Receives inventory from distributors

Restaurant & QSR

Shared customer insights

Transform Your Retail & E-commerce Operations

Get a personalized demo showing CW Suite in action for your industry.

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Today's Sale

₹ 1.66 K

↑ 12.4%

Current Week

₹ 8.42 K

↑ 8.6%

Monthly Sales

₹ 40.80 M

↑ 18.2%

YTD Revenue

₹ 1.86 M

↑ 22.1%

Product Sales

Avg Items by Store